general terms and conditions

1. scope of application

Our terms and conditions of business apply exclusively; we do not accept any terms and conditions of the customer that conflict with or deviate from our terms and conditions of business, unless we agree to their validity.

 

2. conclusion of contract

2.1 Our information on our website is merely a non-binding invitation to the customer to order goods from us.

2.2 By placing an order on the internet, by e-mail, by fax or by telephone, the customer makes a binding offer to conclude a purchase contract. Upon receiving his order, the customer will immediately receive a confirmation of receipt by e-mail. Unless otherwise notified, the confirmation of receipt shall also constitute a declaration of acceptance on our side. If we have not simultaneously declared acceptance of the contract in the confirmation of receipt, we are entitled to accept the customer's offer within a period of two weeks either by sending an order confirmation or by sending the goods.

2.3 We shall only assume a procurement risk if we have the ordered goods in stock. Otherwise, the conclusion of the contract is always subject to correct and timely self-supply. If our supplier does not deliver to us or does not deliver in time, we will inform the customer immediately. The customer can then withdraw from the contract. In such a case, any purchase price already paid will be refunded by us.

 

3. prices and terms of payment

3.1 All our prices are net prices including VAT. The prices shown in the online shop are only valid for orders placed there at the time of ordering. The shipping costs are depending on the order value and will be communicated before ordering. When shipping abroad, increased shipping costs are incurred. The shipping costs will be communicated by our customer service before ordering.

3.2 We only deliver if you pay in advance, by credit card, by invoice or by Paypal. Payment in advance must be made to our account at Deutsche Bank Stuttgart, IBAN: DE36600700700124307000

With the completion of the purchase on account we fall back on the service of paymorrow GmbH. Therefore, please only use the account details provided by paymorrow GmbH by e-mail for the purchase. When purchasing on account (invoice purchase via paymorrow), the ordered goods are sent or delivered to the customer together with the invoice. The purchase price is due for payment within 30 (thirty) calendar days after the invoice date.

3.3 The occurrence of default and the amount of interest on delayed payment shall be in accordance with the statutory provisions. We point out that the customer is in default at the latest if he does not pay within 30 days after the due date and receipt of an invoice or an equivalent request for payment.

3.4 The customer may not offset any counterclaims, unless the counterclaims are undisputed or legally binding. The customer may only refuse performance or withhold performance on account of any counterclaims if his counterclaim is based on the same contractual relationship.

 

4 Packaging and delivery

4.1 The goods are packed by us ready for dispatch. We will not take back the packaging.

4.2 Our information on delivery periods is non-binding, unless we have expressly guaranteed their binding nature. Events of force majeure entitle us to postpone the delivery for the duration of the hindrance and a reasonable start-up period. The same applies in the event of energy or raw material shortages, industrial disputes, official or sovereign measures, operational disruptions, obstructions of transport routes and in the event that our suppliers do not supply us, do not supply us on time or do not supply us properly for the aforementioned reasons. If the execution of the contract becomes unreasonable for one party due to these events, this party may declare its withdrawal from the contract.

4.3 Delivery shall be made from Ludwigsburg to the address specified by the customer in the order (sale to destination).

 

5 Retention of title

The goods remain our property until full payment has been received. Prior to the transfer of ownership, pledging, transfer by way of security, processing or transformation is not permitted without our express prior consent.

 

6. information about the goods

6.1 Our descriptions and details of goods only describe the quality of our goods and our services and do not constitute guarantees of quality and durability within the meaning of § 443 BGB unless we expressly confirm such a guarantee to the customer.

6.2  We reserve the right to make reasonable technical changes and changes in form, colour and/or weight of the goods.

7. warranty

In the event of material defects which are equivalent to the delivery of another item or a quantity which is too small, we provide the following warranty under the following conditions:

7.1 If the customer is a merchant, the obligation to examine and give notice of defects pursuant to § 377 HGB (German Commercial Code) shall apply.

7.2 In the event of a justified and timely notification of defects, we shall be entitled to either remedy the defect or make a replacement delivery within a reasonable period of time at the discretion of the customer (subsequent performance). In the event of subsequent performance, we are obliged to bear all expenses necessary for the purpose of subsequent performance, in particular transport, travel, labour and material costs, insofar as these are not increased by the goods being taken to a location other than the customer's registered office or branch, unless this would correspond to their intended use.

7.3 If the subsequent performance fails at least twice, the customer is entitled at his discretion to withdraw from the contract or to demand a corresponding reduction of the purchase price (reduction); if we are responsible for the breach of duty, the customer can demand compensation. If the material defect is not considerable, the customer is only entitled to a reduction. The same applies to an incomplete delivery, unless the customer proves that it is unreasonable for him to adhere to the contract due to the incomplete delivery.

7.4 All warranty claims of the customer become statute-barred two years after delivery of the goods.

 

8. right of revocation

8.1 You may revoke your contractual declaration in written form (e.g. letter, fax, e-mail) within 14 days without stating reasons or - if the goods are handed over to you before the expiry of this period - also by returning the goods. The period begins after receiving this instruction in text form, but not before receiving the goods (in the case of repeating deliveries of similar goods not before receipt of the first partial delivery) and also not before fulfilment of our information obligations according to Article 246 § 2 in conjunction with § 1 sections 1 and 2 EGBGB and our obligations according to § 312g section 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. Timely dispatch of the revocation or the goods shall suffice to comply with the revocation period. The revocation is to be addressed to:

Snap Studios
Proprietor: Walter Pfisterer
Kölner Str. 20 70376 Stuttgart Germany
Fax +49 (0) 711/ 520 88 449
E-mail service@snap-studios.de

 

8.2 Consequences of revocation

In the event of an effective revocation, the services received by both parties must be returned and any benefits gained (e.g. interests) surrendered. If you are unable to return or surrender to us the received service or uses (e.g. benefits of use) or cannot return them in part or only in a deteriorated condition, you must compensate us in this respect. You only have to pay compensation for the deterioration of the item and for drawn uses if the use or the deterioration is due to handling of the item that goes beyond the examination of the properties and the mode of operation. Testing of properties and functionality" means testing and trying out the respective goods, as is possible and customary in a shop, for example. Goods that can be sent by parcel post are to be returned at our risk. You have to bear the regular costs of the return shipment if the delivered goods correspond to those ordered and if the price of the item to be returned does not exceed an amount of 40 euros or if, in the case of a higher price of the item, you have not yet rendered consideration or a contractually agreed partial payment at the time of the revocation. Otherwise the return is free of charge for you. Goods that cannot be sent by parcel post will be collected from you. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the goods, for us with their receipt.

8.3 Please note the following:

The right of revocation does not apply to long-distance contracts

-for the delivery of goods which are manufactured according to customer specifications or are clearly tailored to personal needs or which, due to their nature, are not suitable for return or can spoil quickly or whose expiry date would be exceeded;

-for the delivery of audio or video recordings or software, if the delivered data carriers have been opened by the consumer.8.4 Agreement on the bearing of costs when exercising the right of revocation:

If you make use of your right of revocation (see revocation instruction), you have to bear the regular costs of the return, if the delivered product is the ordered one and if the price of the product to be sent back does not exceed an amount of 40 euros or if you have not provided the payment or a contractually agreed partial payment at a higher price of the product at the time of the revocation yet. Otherwise the return is free of charge for you.

 

9 Data protection

9.1 As a matter of principle, the use of our online offer - as far as technically possible and reasonable - takes place anonymously or by using a pseudonym.

9.2 For order processing, the collection, processing and/or use of personal data of the customer takes place within the framework of legal regulations. No further collection, processing and/or use of personal data or transfer to third parties takes place, unless the customer has expressly agreed to the transfer of his data to third parties during the order process. In this case the customer has the possibility to revoke his consent at any time.

9.3 The customer has the option of requesting information at any time about the data stored on his person, about the origin of the data, about the recipients of the data, about the purpose of storage and about persons and bodies to whom we regularly transmit his personal data. In addition, the customer has the right to have his data corrected and, if the legal requirements are met, to have his data blocked or deleted.

9.4 Identity check:

When purchasing on account via paymorrow GmbH, your personal data will be transmitted to SCHUFA (SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden) for the purpose of identity verification and SCHUFA will then return to paymorrow GmbH the degree of correspondence of the personal data stored with the personal data provided by you in percentage values and, if applicable, a reference to an identification-supported legitimation check carried out by SCHUFA or another contractual partner in the past. The paymorrow GmbH can thus recognize whether a person is stored in the SCHUFA database at the address you have given us. A further data exchange or a transmission of different addresses as well as a storage of your data in the SCHUFA database does not take place. For reasons of proof, only the fact of checking the address is stored at SCHUFA.

To assess the liability risk and to check the creditworthiness, paymorrow or partner companies commissioned by paymorrow shall, within the scope of what is legally permissible and taking into account their respective interests worthy of protection in the

Exclusion of transmission or use when registering to purchase invoices Your address data, if necessary to credit agencies for creditworthiness and credit checks. We obtain information on your payment history from the following credit agencies, which store data for providing information:

 

Bürgel, Bürgel Economic Information GmbH & Co. KG, Gasstraße 18, D-22761 Hamburg,

Phone: +49 (0) 40 - 89 80 3 - 0, Fax: -777

 

CEG, Creditreform Consumer GmbH, Hellersbergstr. 11, D-41460 Neuss,

Phone: +49 (0)2131-109-501, Fax: -557

 

DeltaVista, Deltavista GmbH, Freisinger Landstr. 74, 80939 Munich,

Phone: +49 (0)89 - 7244880, Fax: - 22

 

For the purpose of their own credit check, paymorrow or partner companies commissioned by paymorrow may retrieve creditworthiness information on the basis of mathematical-statistical procedures from the aforementioned institutions. For these cases, you agree to the notification your first and last name, street, house number, postcode, city, as well as your date of birth and your telephone number to the mentioned institutes. paymorrow ensures in this connection that both the assigned partner companies and the mentioned institutes process and/or use the data exclusively within the scope of the purpose. All credit assessments are carried out to rule out difficulties in payment transactions. The data exchange between paymorrow, partner companies commissioned by paymorrow and other business information services protects the online trade from damage, the

have a long-term impact on sales prices. This means that you as the end customer also benefit from a check of the customer data for this purpose.

10. miscellaneous

10.1 The contractual language is German. Even if the contract text should be translated into another language, the German contract text remains binding.

10.2 In addition to these provisions, all legal relations between the customer and us shall be governed by German law.